Samsung Galaxy Grand Neo

Samsung
unofficial

Notifications, background tasks, automatic synchronization or alarms do not work correctly for “adidas Running” on your Samsung Galaxy Grand Neo?

  1. Open the “Settings” of your device.
  2. Choose “Application manager”.
  3. Find “adidas Running” in the list of apps.
  4. Tap on “adidas Running”.
  5. At the top, next to “Show notifications”, make sure there’s a checkmark in the checkbox.
  6. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy Grand Neo?

  1. Open the “Settings” of your device.
  2. Choose “Data usage”.
  3. At the top right, tap on ⋮ (three dots) to open the expanded menu.
  4. Next to “Auto sync data”, make sure there’s a checkmark in the checkbox.
  5. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy Grand Neo?

  1. Swipe down from the status bar to show notifications and quick settings.
  2. Find the quick settings (where you can also turn on and off Wi-Fi, Bluetooth, etc.).
  3. Make sure that “Sync” is turned on (colored).
  4. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy Grand Neo?

  1. Open the “Settings” of your device.
  2. Choose “Power saving”.
  3. Tap on “Power saving mode”.
  4. At the top, make sure the switch is turned off, i.e. with its knob or handle at the left.
  5. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy Grand Neo?

  1. Swipe down from the status bar to show notifications and quick settings.
  2. Find the quick settings (where you can also turn on and off Wi-Fi, Bluetooth, etc.).
  3. Make sure that “U. power saving” is turned off (gray).
  4. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy Grand Neo?

  1. Open the “Settings” of your device.
  2. Choose “Power saving”.
  3. Tap on “Ultra power saving mode”.
  4. At the top, make sure the switch is turned off, i.e. with its knob or handle at the left.
  5. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy Grand Neo?

  1. Open the “Settings” of your device.
  2. Choose “Wi-Fi”.
  3. At the top right, tap on ⋮ (three dots) to open the expanded menu.
  4. Choose “Advanced”.
  5. Tap on “Keep Wi-Fi on during sleep”.
  6. Select “Always”.
  7. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy Grand Neo?

  1. Swipe down from the status bar to show notifications and quick settings.
  2. Find the quick settings (where you can also turn on and off Wi-Fi, Bluetooth, etc.).
  3. Make sure that “Power saving” is turned off (gray).
  4. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy Grand Neo?

  1. There are many apps on the app store which claim to boost performance, free up space, save battery, or optimize the RAM of your device. However, these apps interfere with other apps, like “adidas Running”, and prevent them from working correctly.
  2. If you have any app like “Clean Master”, “Security Master”, “Task Manager”, “Phone Cleaner”, “Super Cleaner”, “Power Clean”, “DU Cleaner”, “DU Speed Booster”, “CCleaner”, “AVG Cleaner”, “Avast Cleanup” or “Norton Clean”, check that it doesn’t block or terminate “adidas Running”.
  3. If unsure, consider uninstalling the app claiming to “clean” or “boost” your device.

Have you been able to follow these steps on your Samsung Galaxy Grand Neo?

  1. If you’ve made any changes based on the advice above and you’ve adjusted the settings of your device, proceed with the next step. Otherwise, there’s nothing left for you to do.
  2. Restart your device once. You can either choose the “Restart” option directly, if available, or turn off your device, wait a few seconds, and then turn it on again manually.
  3. Open “adidas Running” once on your device – by tapping on “adidas Running” on your home screen or in the list of all apps.
  4. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy Grand Neo?